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Turn business chaos into
smooth operations

From single automations to full AI operating systems.

See what we build

SmoothSailor is an AI automation agency and AI systems architecture consultancy for Australian businesses. Founded by Lahiru Wijesuriya, an AI Systems Architect with 5+ years of enterprise engineering experience, SmoothSailor builds everything from single workflow automations to full AI operating systems spanning support, inventory, CRM, reporting, and knowledge management. We work with businesses across ecommerce, non-profits, tourism, automotive, design and coaching — using tools like Claude, n8n, Zapier, Shopify, Gorgias, Next.js and Supabase. Work spans Shopify engineering pipelines, non-profit content automation, booking platforms, hardening business-critical apps, AI lead generation and lead intake funnels. Clients include Sixth Avenue, Palmera, Project Roots Global, DHF Tyres, Sarana and Total Football Academy. Enterprise-grade engineering delivered in weeks, not months. Mission: enterprise-grade technology for the small businesses and NGOs that build our communities, by design, not by budget. Focus on Australia and Sri Lanka, with pro bono and discounted work for those who need it. SmoothSailor builds tools that support people, not replace them.

Our mission

Enterprise-grade technology for the businesses and organisations that build our communities. By design, not by budget.

Good technology shouldn't depend on the size of your budget. SmoothSailor brings enterprise engineering to small businesses and NGOs, so the people lifting their communities have the same tools as those with the most resources.

Small teams and NGOs first

Enterprise-grade engineering, priced and scoped for the businesses and organisations that build our communities.

Support people, never replace them

I don't build AI receptionists or tools that take someone's job. The goal is to free owners from admin and ops, so the business can grow and hire.

Privacy by design

Collect only what's needed. Plain language, no hype, no lock-in.

Giving back

Pro bono and discounted work for the people and causes that need it most, in Australia and Sri Lanka.

How it works

From discovery to deployment — your journey in 4 steps.

Step 01

Discover your opportunities

We map what's slowing you down

We map your workflows, friction points, and AI opportunities. You get a prioritised roadmap — before any building starts.

Workflow mapping
Friction registry
AI opportunity matrix
Phased roadmap
1–2 weeks

What we build

From single workflow automations to full AI operating systems — we eliminate the manual work that's holding your business back.

Friction Audit & Roadmap

Friction Audit & Roadmap

We map every workstream, log each friction point, and rank AI and automation opportunities into a phased roadmap — before anything is built.

Workflow Automation
Shopify Engineering
Websites & Booking Platforms
App Hardening & DevOps
AI Lead Generation
Lead Intake Funnels
AI Content & Translation
CRM & Data Sync
Team AI Training
AI Operating System

Real results from real engagements

Fashion ecommerce, non-profits, tourism, automotive, design and sport — here's what we've been building.

Sixth Avenue logo
Ongoing

Sixth Avenue

Fashion ecommerce — Australia

“Lahiru has been nothing but great to work with. He’s extremely knowledgeable, highly skilled in handling complex tasks, and always quick to provide solutions to any issues you’re facing. He’s efficient, reliable, and has an answer for just about anything you throw his way. Highly recommend his work!”
— Sixth Avenue, Owner

Safe to ship

Palmera logo
Ongoing

Palmera

Non-profit — Australia & Sri Lanka

“SmoothSailor streamlined our entire backend workflow automation through Zapier — donations, auditing, reporting, notifications, and donor engagement all run seamlessly now. The introduction of AI tools transformed how we create localized content for our community projects across Sri Lanka.”
— Abarna Raj, CEO, Palmera

Automated backend

Sarana logo
Pre-launch

Sarana

Tourism & experiences — Sri Lanka

A code-first rebuild for Sarana, a collective of local artisans hosting cultural experiences across southern Sri Lanka — public site, admin CMS, automated schedule sync and a private-booking pipeline.

Schedule always current

DHF Tyres logo
Ongoing

DHF Tyres

Automotive services — Victoria

DHF Tyres runs its workshop — jobs, quotes, invoices, POS and stock — on an in-house app. We added the engineering foundations — CI/CD, automated tests and reliable transactions — so it can keep growing.

96.7s → 14ms

In progress

Total Football Academy

Sport & coaching — Victoria

“Lahiru was fantastic to deal with. From understanding my business needs, to automating my manual workflow, understanding the core pain points in my process. This has significantly helped me upscale and increase my efficiency whilst remaining a high quality premium product.”
— Total Football Academy, Owner

One tap to apply

Project Roots Global logo
Live

Project Roots Global

Social enterprise — Global

“SmoothSailor rebuilt our entire website and platform from the ground up — integrating new features, modern styling, and AI integrations. The most impressive part was setting up LLM-powered development workflows so our team can build on the platform using just natural language.”
— Tharaka Munidasa, Co-Founder, Project Roots Global

Full platform rebuild

Why choose SmoothSailor

Lahiru Wijesuriya

Founder — AI Systems Architect & Automation Engineer

Connect on LinkedIn

Enterprise engineer and AI systems architect. I still build large-scale infrastructure by day, and bring that same rigour to the small businesses and NGOs around me through SmoothSailor. Not to replace anyone, but to free owners from admin so their business can thrive and grow their team.

Australian Business
AI Systems Architecture
AI & Automation
Tool-Agnostic

"One engineer, one relationship. You work directly with the person building your systems — no handoffs, no rotating teams."

AI automation FAQ

We believe in transparency. Here's what businesses typically ask before they start working with us.

Ready to smooth out your workflows?

Book a free 20-minute call. No hard sell — you'll walk away with at least one concrete next step for your business.

Or email us directly at hello@smoothsailor.io