Automation for E-Commerce in Australia
AI-powered operations for ecommerce and fashion brands
Ecommerce founders spend more time on support tickets, inventory tracking, and campaign admin than on the creative and strategic work that grows the brand. We build AI operating systems for Shopify-based businesses — automating support, forecasting inventory, running lifecycle CRM, and surfacing insights through founder dashboards.
Common pain points
Support tickets pile up with no macros, no knowledge base, and every reply free-typed from scratch
Inventory tracked manually in Shopify — stockouts and over-orders from gut-feel reordering
Klaviyo used for bulk email sends only — no lifecycle flows, no geo-segmentation, no VIP journeys
SOPs and operational knowledge scattered across folders, Slack, and the founder's head
No repeatable launch playbook — every product drop is reinvented from scratch
Business data spread across Shopify, Gorgias, Klaviyo, and ad platforms with no unified view
What we automate for e-commerce
Gorgias AI Agent with macro library — auto-triage and draft replies for 60%+ of support tickets
AI-powered inventory forecasting with automated PO recommendations based on sales velocity and lead times
Klaviyo lifecycle journeys — welcome sequences, VIP early access, and geo-segmented email variants (AUS, US, EU)
Founder cockpit dashboard — Shopify, Gorgias, Klaviyo, and ad metrics in one AI-summarised weekly view
Obsidian knowledge base with Claude MCP — AI-queryable SOPs, policies, and operational playbooks
Repeatable launch playbook with stock confirmation gates, multi-channel copy, and T-10 to T+14 checklists
Tools we commonly use
Who this is for
Australian ecommerce and fashion brands doing $500k–$5M+ who've outgrown manual operations and need an AI-powered operating system to scale without scaling headcount.
E-Commerce automation FAQ
Ready to automate your e-commerce business?
Book a free 20-minute call. We'll map your workflows and show you what automation looks like for your industry.